Official Document

Privacy Policy RWC77 –
Malaysia Player Data Protection

At RWC77, your privacy is not merely a legal formality – it is a responsibility we take seriously. This document clearly explains how we collect, use, store, and protect your personal information while you use our platform.

Last Updated: 1 January 2026 Bahasa Melayu (ms-MY) 256-bit SSL No Data Sales
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256-Bit SSL Encryption

All data transmitted between your device and RWC77's servers is encrypted using 256-bit SSL – the same standard used by Malaysian banking institutions such as Maybank and CIMB.

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No Sale of Personal Data

RWC77 never sells, rents, or trades your personal information to any third party for marketing or commercial purposes. Your data remains yours.

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Malaysia PDPA Compliance

RWC77's data protection practices are designed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a user are always respected.

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Full Control in Your Hands

You have the right to access, correct, or request deletion of your personal data at any time. Contact our team and we will process your request within 14 business days.

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Transparent Cookies

We use cookies to enhance your experience on the RWC77 platform. You can manage your cookie preferences at any time through your web browser settings.

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24/7 Privacy Support

Our Data Privacy Team is available to assist with any queries regarding your personal data via live chat or email at support@rwc77.ws, seven days a week, around the clock.

1Introduction & Scope of This Policy

This Privacy Policy is published by RWC77 ("we", "platform", or "RWC77") and applies to all users who access or use our platform at rwc77.ws and all associated subdomains. This includes players engaging in online casino, slots, baccarat, poker, Sports Betting, and all other services we offer.

We understand that trust is the foundation of the relationship between players and a platform. When you entrust your personal information to RWC77, you have the right to know exactly what we do with that information. That is why this Privacy Policy is written in plain, straightforward language β€” not complex legal jargon.

Note: By registering for or continuing to use the RWC77 platform, you are deemed to have read and agreed to this Privacy Policy. This Policy should be read together with Terms & Conditions us.

2Types of Personal Data We Collect

Depends on how you interact with the platform RWC77, we may collect the following categories of personal data:

2.1 Personal Identification Data

  • Full name as per official identification document
  • Malaysian identity card number (MyKad) or passport number
  • Date of birth and gender
  • Current residential address
  • Phone number and email address

2.2 Financial & Transaction Data

  • Deposit and withdrawal records, including amounts and dates
  • Payment methods used (Touch 'n Go, DuitNow, GrabPay, Maybank2u, CIMB Clicks, ShopeePay, Boost, FPX)
  • Betting history and winnings across all game categories
  • Registered e-wallet or bank account details for withdrawals

2.3 Technical & Usage Data

  • IP address and approximate geographic location
  • Web browser type and device operating system
  • Pages visited and time spent on the platform
  • Clicks, searches, and usage patterns within the platform
  • Error logs and technical activity records

2.4 Communication Data

  • Records of conversations with the customer support team
  • Emails and feedback you send to us
  • Responses to surveys or questionnaires

We only collect data necessary for the stated purposes. We do not collect sensitive categories such as health data or political views.

3How We Collect Your Data

RWC77 collect personal data through the following methods:

3.1 Directly From You

Data is collected directly when you:

  • Registering a new account on the RWC77 platform
  • Completing the identity verification (KYC) process
  • Making a deposit or submitting a withdrawal request
  • Contacting our customer support team
  • Completing a feedback form or survey
  • Updating your profile or account information

3.2 Automatically During Platform Use

Technical data is collected automatically when you browse our platform via:

  • Cookies and similar tracking technologies (see Section 8)
  • Server logs recording interactions with the platform
  • Performance tracking and analytics pixels

3.3 From Legitimate Third Parties

In certain cases, we may receive data from:

  • Malaysian payment service providers (for transaction verification)
  • Identity verification bodies for KYC requirements
  • Regulatory authorities where required by law

4How We Use Your Personal Data

RWC77 uses your personal data for legitimate and specific purposes only. We will not use your data for any other purpose without informing you in advance:

Purpose of UseTypes of Data UsedLegal Basis
Account management & identity verificationPersonal identification dataPerformance of contract
Processing deposits & withdrawalsFinancial & payment dataPerformance of contract
Fraud prevention & anti-money launderingAll data categoriesLegal requirement
Customer support & dispute resolutionCommunications & transactionsLegitimate interests
Platform improvements & analyticsTechnical & usage dataLegitimate interests
Promotional communications (with consent)Email & phone numberConsent
Regulatory compliance & reportingAll related categoriesLegal requirement

5Sharing Your Data with Third Parties

RWC77 does not sell or rent your personal data to anyone. However, we may share your data with the following categories of third parties in limited circumstances and under strict controls:

5.1 Payment Service Providers

To process your deposit and withdrawal transactions, we are required to share the necessary information with our Malaysian payment providers, including the FPX payment gateway and e-wallet providers such as Touch 'n Go, DuitNow, GrabPay, ShopeePay, and Boost. Such sharing is kept to a minimum and limited strictly to what is needed to complete the transaction.

5.2 Game Providers

Our platform works with internationally licensed game software providers such as Evolution Gaming, Pragmatic Play, and Microgaming. Data shared is limited to game session information required to operate the games and process results.

5.3 Legal Authorities

We may be required to disclose your personal data to the relevant authorities if mandated by Malaysian law or a court order. In all such cases, we will only disclose the information specifically requested and nothing beyond that.

Our Commitment: All third parties who receive your data are bound by strict data protection agreements and are not permitted to use your data for any purpose beyond what has been specified.

6Data Security – How We Protect Your Information

Data security is more than a promise on paper – it is an ongoing technical and organisational investment at RWC77. The protective measures we have implemented include:

6.1 Technical Safeguards

  • 256-bit SSL/TLS encryption for all data transmitted between you and our platform
  • Encryption of data at rest for all sensitive information in our database
  • DDoS Protection and real-time intrusion detection systems
  • Security audits periodically by independent cybersecurity experts
  • 24/7 Monitoring by our IT security team

6.2 Access Controls

  • Access to players' personal data is restricted to staff who genuinely require it to perform their duties
  • All staff undergo background checks and data privacy training before being granted access
  • Detailed audit logs for all access to sensitive player data

While we take all reasonable precautions, no security system can guarantee 100% protection. Please notify us immediately if you suspect any suspicious activity on your account.

7Data Retention Period

RWC77 retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy. Our general data retention guidelines are as follows:

  • Active account data – Retained for the duration your account is active, plus 5 years after account closure (for legal compliance requirements)
  • Financial transaction records – Retained for 7 years in accordance with Malaysian financial legal requirements
  • Support communication logs – Retained for 3 years for dispute resolution reference
  • Technical data and server logs – Retained for 12 months for security and debugging purposes
  • Cookie data – Depends on the cookie type; please refer to Section 8

Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to you.

8Cookie Policy

Cookies are small text files stored on your device when you visit the platform RWC77. We use several types of cookies for different purposes:

8.1 Cookies We Use

Cookie TypesPurposeDuration
Essential CookiesSession logins, account security, core platform functionalitySession / 30 days
Performance CookiesUsage analytics, error tracking, UX improvements12 months
Functional CookiesRemembered language preferences, display settings, and last visited game area6 months
Marketing CookiesBonus tracking, relevant content (with consent only)30 days

8.2 Managing Your Cookie Preferences

You can control and manage cookies through your web browser settings. Please note that disabling essential cookies may affect the functionality of the RWC77 platform and your gaming experience. Marketing cookies can be blocked without impacting core functionality.

9Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and our internal policies RWC77, you have the following rights regarding your personal data:

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Right of Access

You may request a copy of the personal data we hold about you at any time.

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Right to Rectification

If your data is inaccurate or incomplete, you may request an immediate correction.

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Right to Erasure

You may request the deletion of your data, subject to any legally required retention obligations.

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Right to Object

You may object to the use of your data for direct marketing at any time.

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Data Portability

You may request your data in a machine-readable format for transfer to another platform.

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Right to Restrict Processing

Under certain circumstances, you may request that we temporarily restrict the processing of your data.

To exercise any of the rights above, please contact us at support@rwc77.ws with the subject line "Data Privacy Rights Request". We will process your request within 14 working days and may need to verify your identity beforehand.

10Children's Data Protection

Platform RWC77 is intended exclusively for individuals aged 18 years of age and above. We do not accept registrations from, nor knowingly collect personal data of, individuals under the age of 18.

If we discover that we have inadvertently collected data from a minor, we will immediately take the following steps:

  • Immediate account closure
  • Deletion of all data associated with the individual
  • Refunding any deposited funds (where applicable and verified)

If you believe a minor has registered on our platform, please contact us immediately at support@rwc77.ws.

11Changes to This Privacy Policy

RWC77 may update this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or the addition of new services. When significant changes are made:

  • We will update the "Last Updated" date at the top of this page
  • A notice will be displayed on the platform when you log in
  • For material changes, we may send an email notification to your registered address

We encourage you to review this page periodically. Your continued use of the platform RWC77 after the changes take effect means you accept the latest version of this Privacy Policy.

12Contact Our Data Privacy Officer

If you have any questions, concerns, or requests regarding your privacy and personal data at RWC77, please contact us via:

  • Data Privacy Email: support@rwc77.ws (Subject: Data Privacy)
  • Live Chat: Available 24/7 on the RWC77 platform
  • Language of Communication: Bahasa Melayu & English
  • Target Response Time: Within 24 hours (general enquiries) / 14 working days (data rights requests)

For more general enquiries about the platform, you may also refer to our FAQ which covers topics related to privacy and account security.

Our Commitment: All data privacy requests will be handled with the utmost seriousness and complete confidentiality. We will not use the information in your request for any purpose other than processing that request.

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Your Data is Safe. Our Platform is Trusted.

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